Shipping policy

The Cost of Shipping is going up due to COVID-19 delays!

Shipping Policy

All Items Processed + Shipped in 5-7 Business Days

All items purchased from liviteallc.com are subject to shipping + handling fees

Order Processing Time

All orders are processed within 3-5 business days.

Orders purchased from www.liviteallc.com are shipped on Fridays + Saturdays ONLY

We continue to ask for your patience as we are a small business with limited members. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery due to COVID-19. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

www.liviteallc.com ships to addresses within the U.S., U.S. Territories as of now. Although some of our products are shipped to us from US Islands like Jamaica and St. Lucia but they come at no additional cost to you.

Shipment confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

www.liviteallc.com is not responsible for any customs and taxes applied to your order.All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).Although LIVITEA HERBS LLC. Does not ship internationally yet, we will in the nearby future.

Damages

www.liviteallc.com is not liable for any products damaged or lost during shipping.If you received your order damaged, please contact the shipment carrier to file a claim.Please save and photograph all packaging materials and damaged goods and send to betterlivitea@gmail.com

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.